Last Updated: [17 February 2025]

TEMA Tea ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with us online.

1. Information We Collect

We collect the following types of personal data:

a. Information You Provide to Us

Name, email address, phone number, shipping and billing address when you place an order.

Payment information (processed securely through third-party payment providers).

Account registration details (if you create an account).

Customer support inquiries and feedback.

b. Information Collected Automatically

Log data (e.g., IP address, browser type, pages visited, date and time of visit).

Cookies and tracking technologies to enhance user experience and site functionality.

Analytics data from third-party tools like Google Analytics.

c. Information from Third Parties

Social media interactions (if you engage with our social media pages or log in using social media accounts).

Marketing partners or advertising services.

2. How We Use Your InformationWe use the collected data for:

Processing and fulfilling orders.

Providing customer support.

Personalizing and improving user experience.

Sending updates, promotions, and newsletters (you can opt out at any time).

Conducting analytics to improve our services.

Ensuring security and fraud prevention.

3. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences.

Analyze site traffic and behavior.

Provide personalized marketing.

You can control cookie preferences through your browser settings.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service providers (e.g., payment processors, shipping providers).

Marketing and advertising partners (e.g., Google, Meta, or email marketing platforms).

Legal authorities when required by law or for fraud prevention.

5. Data Protection and Security

We implement security measures to protect your personal data. However, no online transmission is 100% secure, so we encourage strong passwords and safe browsing practices.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal data.

Opt out of marketing emails.

Request data portability.

Withdraw consent where applicable.

To exercise these rights, contact us at info@tema-tea.com.

7. International Data Transfers

If you are accessing our website from outside Indonesia, please note that your data may be transferred and stored in Indonesia or other jurisdictions.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions or concerns, contact us at:
📧 Email: info@tema-tea.com